FAQ

WHY ARE THERE SOMETIMES SMALL VARIATIONS IN THE LEATHER USED?

No two leather hides are exactly the same but we do our very best to maintain a consistency in the texture and colouration of hides used in the manufacturing of the various products.

WHAT TYPE OF LEATHER DO WE USE?

We use only the softest genuine leather in all of our shoes, ensuring that they stay breathable, soft, comfortable and beautiful.

IS IT SAFE FOR MY BABY?

All our leather is eco-friendly, safe and free of harmful toxins.

ARE THE SHOES MADE BY HAND?

Yes. All our shoes are made lovingly by hand.

WHY IS IT IMPORTANT FOR MY BABIES SHOE SOLES TO BE FLEXIBLE?

Staying barefoot is best for proper foot development. Of course, this isn’t always possible. Our shoes offer the next best thing to barefoot, protecting from everyday elements without restricting play, growth and natural development. They allow feet to do what they do best: grow, wiggle, breathe and develop naturally.

WHY DOES THE LEATHER LOOK DIFFERENT FROM SHOE TO SHOE?

This is completely normal. Leather is a natural product and different areas of a hide may take the color slightly differently. Think of it as visual reassurance that your baby is wearing something natural.

THE COLOR ON THE TOP OF THE SHOE IS RUBBING OFF WITH MY BABY’S CRAWLING ACTIVITIES, IS THIS NORMAL?

Yes! The color will wear off slightly on the toe if your baby is crawling and dragging his/her toes on the ground. This is just the nature of leather and is completely normal.

WHY DO MY SHOES LOOK LIKE THEY ARE TWO LEFT FEET?

Because your baby has not yet developed arches or right/left variation, the shoe pattern is the same for both the left and right shoe. Once worn, they will begin to take the shape of your baby’s feet, helping to develop their feet naturally without constricting growth and development.

HOW DO I KNOW WHAT SIZE TO BUY?

You can view our sizing chart for more details.

HOW DO I MEASURE MY LITTLE ONE'S FEET?

STAND your little one on a blank piece of paper and trace around the edge of his foot. Then measure from the big toe to heel.

 ADD 7.5mm for growth and socks.

HOW DO I CLEAN THE SHOES?

To clean the shoes, use cold water and a damp cloth. Spot clean by hand. Avoid using a strong detergent or vigorous rubbing. Do not submerge shoes in any water. Do make sure to shape correctly and dry in the shade. They may be stiff initially, but should soften with wear.

HOW DO I CARE FOR THE SHOES?

You can spray the shoes with a leather protector.

CAN THE ELASTIC BE MADE LONGER?
Yes, A note requesting this should be entered in the order notes section when in checkout and we will cut the elastic length according to your request.